Four Points by Sheraton

396 Queen Street, Auckland 1010

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Location: Four Points by Sheraton Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 9 minutes by foot from Sky Tower. This luxury hotel is 0.9 mi (1.5 km) from Auckland Domain and 1.3 mi (2.1 km) from Spark Arena.

Rooms: Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities: Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining: Enjoy local and international cuisine at Queen's Head Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Business Amenities: Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

24-hour business center

24-hour fitness facilities

24-hour front desk

Ballroom

Banquet hall

Bicycle rentals nearby

Biodegradable/compostable stirrers

Breakfast available (surcharge)

Business center

Change of bed sheets (on request)

Comprehensive food waste policy

Comprehensive recycling policy

Computer station

Concierge services

Conference space

Conference space size (feet) - 2045

Conference space size (meters) - 190

Covered parking

Double-glazing on all windows

Downhill skiing nearby

Dry cleaning/laundry service

Electric car charging station

Elevator

Elevator door width (centimeters) - 890

Elevator door width (inches) - 350

Energy-saving switches

Express check-out

Fitness facilities

Free newspapers in lobby

Free WiFi

Front entrance ramp

Garden

Housekeeping on request

LED light bulbs

Luggage storage

Multilingual staff

No accessible shuttle

No single-use plastic stirrers

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Number of meeting rooms - 2

Number of restaurants - 1

Porter/bellhop

Rafting nearby

Recycling

Rooftop garden

Safe-deposit box at front desk

Secured parking

Self parking (surcharge)

Smoke-free property

Surfing/bodyboarding nearby

Tours/ticket assistance

Valet parking (surcharge)

Vegan menu options available

Vegetarian breakfast available

Vegetarian menu options available

Visual alarms in hallways

Water dispenser

Water-efficient showers only

Wedding services

Well-lit path to entrance

Wheelchair accessible path of travel

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Front desk staff will greet guests on arrival at the property.

Check-In: 3:00 PM - Anytime
Check-Out: 11:00 AM
Minimum Age: 18

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Guests can access their rooms with a mobile device.
Contactless check-out is available.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Pet Policy:

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Spoken Languages:

German
Vietnamese
Korean
Japanese
Filipino
English
Chinese (Mandarin)
French
Spanish

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
Auckland Town Hall - 0.1 km / 0.1 mi
Aotea Square - 0.2 km / 0.2 mi
University of Auckland - 0.3 km / 0.2 mi
Auckland Central City Library - 0.3 km / 0.2 mi
The Civic Theater - 0.4 km / 0.2 mi
Aotea Centre - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Karangahape Road - 0.6 km / 0.4 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
High Street - 0.6 km / 0.4 mi
Symonds Street Cemetery - 0.7 km / 0.4 mi
Sky Tower - 0.8 km / 0.5 mi
Kawakawa Bay - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi

The preferred airport for Four Points by Sheraton Auckland is Auckland Intl. Airport (AKL) - 26.8 km / 16.6 mi

Other Information:

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Contactless check-out is available
Parking height restrictions apply
Essential workers only - NO
Qualmark Sustainable Tourism Business Award

Hotel Currency : NZD

Payment Types:

Visa
Diners Club
Debit cards
Discover
Cash
American Express
JCB International
Mastercard
UnionPay

Optional Fees:

Fee for buffet breakfast: approximately NZD 39 per person
Covered self parking fee: NZD 35 per night (in/out privileges)
Covered valet parking fee: NZD 60 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Room, 1 King Bed, Non Smoking

1 King Bed

247 sq feet

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Toilet grab bar height (inches): 280, low-height view port in door, visual fire alarm, wheelchair-accessible bathroom vanity, roll-in shower width (inches): 3189, height-adjustable showerhead, grab bar in shower, lever door handles, bathroom emergency pull cord, shower grab bar height (inches): 354, closed-captioned TV, roll-in shower, wheelchair-accessible doorway width (inches): 315, low-height electrical outlets in bathroom, wheelchair-width doorways, and wheelchair-accessible vanity height (inches): 339

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Room, 1 King Bed, Non Smoking

1 King Bed

247 sq feet

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Room, 2 Twin Beds

2 Twin Beds

280 sq feet

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Room, 1 King Bed, Non Smoking, Corner

1 King Bed

355 sq feet

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, single sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Book Now

Room, 1 King Bed, Non Smoking, Tower

1 King Bed

247-sq-foot room with city views

Layout - Bedroom

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, single sofa bed, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Room, 1 King Bed, Non Smoking, Tower

1 King Bed

355-sq-foot room with city views

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Room, 2 Queen Beds, Non Smoking

2 Queen Beds

387 sq feet

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request, no rollaway/extra beds available

Non-Smoking

Book Now

Suite, 1 King Bed, Non Smoking

1 King Bed

539-sq-foot room with city views

Layout - Bedroom, dining area, and sitting area

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Kitchenette with microwave, dishwasher, cookware/dishware, and coffee/tea maker

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Practical - Safe, single sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Book Now

Studio, 1 King Bed, Non Smoking, City View (Balcony)

1 King Bed

484-sq-foot soundproofed room, balcony with city views

Layout - Dining area and sitting area

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Kitchenette with microwave, dishwasher, cookware/dishware, and coffee/tea maker

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Safe, single sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Book Now

Suite, 2 Bedrooms, Tower (View)

2 Double Beds

968-sq-foot soundproofed room, balcony with city views

Layout - 2 bedrooms, dining area, and sitting area

Internet - Free WiFi and wired internet access

Entertainment - 43-inch TV with premium channels and streaming services

Food & Drink - Kitchenette with microwave, dishwasher, cookware/dishware, and coffee/tea maker

Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead

Practical - Safe, single sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV

Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

Need to Know - Housekeeping on request

Non-Smoking

Book Now

Star Rating

Guest Ratings

Overall

4.4

Amenities

4.3

Cleanliness

4.7

Comfort

4.5

Condition

4.5

Neighborhood

4.4

Service

4.5

General Information

Address

396 Queen Street, Auckland 1010

Check-In

From: 3:00 PM - Anytime

Check-Out

Until: 11:00 AM

Chain

Marriott

Year Built : 1987
Number of buildings/towers : 1
Total number of rooms : 255
Number of floors : 20

Preferred Airport

AKL